IT Manager

The IT Manager is responsible for leading the organisation’s digital transformation to ensure a modern,
intuitive, and secure digital workplace. The role oversees IT architecture, cyber security, data
protection, and coordination with external IT partners, ensuring that systems are secure, reliable, and
aligned with organisational needs.
The IT Manager assesses existing systems and processes to identify opportunities for optimisation and
digitalisation, serves as the internal focal point for IT matters, selects and manages external providers,
and defines and oversees the IT budget.

Key Responsibilities:
Strategic Digital Transformation
• Evaluate current systems, workflows, and tools to identify opportunities for optimisation and
digitalisation.
• Translate organisational needs into clear functional and technical requirements for external
providers and internal projects.
Lead the integration of the CRM with other internal and external systems, including SSO
implementation and identity/access management.
• Review and redesign the existing SharePoint structure to create a coherent architecture (sites,
libraries, permissions, governance, metadata) and oversee its enhancement and technical
implementation by external specialists.
• Evaluate, recommend, and pilot new technologies (including AI tools) to support efficiency and
organisational objectives.
• Ensure successful user adoption of new tools through communication, training, documentation,
and change management.

Cybersecurity, Compliance & Governance
• Assess, develop, and maintain IT and cybersecurity policies (e.g., access control, MFA, data
retention, AI usage) and coordinate implementation with external cybersecurity specialists where
needed.
• Ensure compliance with GDPR and relevant data protection requirements, working with legal or
external experts as appropriate.
• Promote a strong culture of security and data privacy through staff training and awareness
initiatives.
Vendor & Project Coordination
• Act as the primary contact for external IT partners and other technology providers.
• Lead IT project phases from scoping and requirements definition through to implementation and
user adoption.
• Monitor service delivery performance, challenge proposed solutions, and ensure compliance with
scope, timelines, and budget.

IT Operations & Support Coordination
• Oversee onboarding and offboarding processes, device allocation, and access rights (execution
supported by external IT partners).
• Maintain and update the IT asset inventory and coordinate hardware and software procurement.
• Manage licences, subscriptions, renewals, and software administration.
• Coordinate IT support requests and ensure timely resolution with external providers.

Qualifications and experience
• Degree in Information Technology, Information Systems, or equivalent professional
experience.
• Minimum 5 years’ experience in IT management or digital transformation roles, preferably in
non-for-profit associations.
• Proven experience with Microsoft 365 and SharePoint architecture (including restructuring
projects). Microsoft certifications are a strong advantage.
• Experience translating business needs into technical requirements, particularly for systems
integration, SSO, identity and access management, or CRM-related workflows.
• Demonstrated ability to coordinate external IT providers, manage service delivery, challenge
proposed solutions, and oversee implementation.
• Solid understanding of cybersecurity, IT governance, access rights, data protection, GDPR
compliance, and basic data governance principles such as data accuracy, ownership, and
lifecycle management.
• Service-oriented attitude and strong project management skills.
• Language Skills: Excellent command of English (spoken and written) is required. French is
considered an advantage but is not essential.
• Experience working in an association, NGO, or similar environment is considered an asset.
• Open to Swiss resident or G-permit holder

Please send the complete application (CV, motivation letter, Certificates and Diplomas) to
[email protected]